We're here to help — without the runaround.
Whether you've got a question about an order or need to report a copyright issue, tell us what's going on and the right team picks it up from there.
General Support
support@askcnc.in
Orders, listings & partnerships
Legal & Grievance
grievance@askcnc.in
Copyright & policy issues
Our Base
Pune, Maharashtra, India
Serving CNC sellers pan-India
What happens after you hit send
No ticket numbers to chase. Just a short, honest process from message to resolution.
You send it
Pick General Support or Legal & Grievance and share the details in a couple of minutes.
We review & assign
The right desk picks it up — acknowledged within 24 hours, always.
You're sorted
Support queries close fast; legal & grievance matters resolve within 15 days.
Two teams, one goal
General queries and legal/copyright matters go to different desks so nothing gets lost. Use the right form below.
General Enquiries
Product questions, order support, seller onboarding, partnerships, or anything else on your mind — this is the fastest way to reach our team.
Under 24-hour responseLegal, Copyright & Grievance
Report a copyright issue, a policy violation, or file a formal grievance under the IT Rules, 2021. Every submission is reviewed by our Grievance Officer.
15-day resolution • IT Rules 2021Or, just email us.
No forms, no fuss — our support and legal inboxes are right above. Pick one and we'll take it from there.